DKSH is the leading growth partner for pharmaceutical companies in Asia. Our experts provide a range of integrated Market Expansion Services across the entire value chain, ranging from registration through to marketing, promotion and distribution.
Our capillary network reaches more than 160,000 hospitals, clinics, pharmacies, doctors and drugstores in Asia. Products are transported, stored and distributed efficiently thanks to our unmatched capacities and expertise in the region. Our solid infrastructure and dedication to compliance and quality reduces business risks for our partners.
We are committed to delivering the results you need to be successful. That’s why we continuously invest in our sales and marketing organization, which is fully embedded in our operations. Our teams work with clear measurements, activity-driven KPIs and standardized brand planning processes across the region. They are supported by regional Sales and Marketing Excellence and Business Development teams, allowing us to duplicate success across markets.
Headquartered and publicly listed in Switzerland, our local experts provide services to pharmaceutical companies in 12 Asian markets: Brunei, Cambodia, China, Hong Kong, Korea, Laos, Malaysia, Myanmar, Singapore, Taiwan, Thailand and Vietnam.
With a fast-growing middle class and several markets opening up, Asia offers great opportunities for pharmaceutical companies. However, the region faces a constantly changing regulatory framework, pressure on government budgets and an influx of non-generic and counterfeit products.
In this highly complex market, we use our market and industry expertise to develop customized growth strategies for pharma companies of any size. We understand that one size doesn’t fit every situation. This is why we develop customized and integrated solutions for your business success across Asia.
Whether you are looking to launch in a new market or increase sales of products nearing the end of the life cycle, DKSH is your reliable and trustworthy outsourcing partner. Some of our current pharmaceutical clients include Bayer, Bristol-Myers Squibb, Roche and Sanofi.
We also help customers (chain pharmacies, personal care stores, hospitals, clinics) to grow their business in new and existing markets by providing access to high-quality products, staff training and customer services, like consignment inventory management at the customer level.
For companies wishing to license products in the Asian markets, we are a proven partner through stand-alone entities such as Medinova, Favorex and BiO-LiFE brand-owning businesses based in Switzerland and Asia.
We are experts in business integration and can support you at every stage of the product life cycle, from pre-launch regulatory support, product launches to full services for mature and non-core brands. Under our full service solution business model, we take charge of the whole value chain. You can also work with us on selected services.
We use our in-depth market knowledge and insight to open up new markets for your products.
Demand creation, distribution and fulfillment
Our marketing and sales teams use their strong relationships with the channel to create demand for your product at every stage of its lifecycle.
Demand creation services we offer:
We deliver your product to more channels through our capillary distribution network of unique scope and depth. Our facilities and fleet are professionally managed and subject to the most stringent international quality requirements, notably ISO 9001, ISO 13485, Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP).
Distribution services provided by DKSH include:
We go to the extra mile to not only market, sell and deliver your product, but to also fulfill the sales order process including after sales.
Our fulfillment services include:
Activation and measurement
Our experts use modern tools to continuously measure impacts and fine-tune strategies where necessary.
We provide the following measurement services:
Specialized regulatory consultancy
We provide registration and regulatory consulting services for food supplements, cosmetics and healthcare products and devices. Our regulatory affairs experts maintain ongoing liaisons with regulatory authorities, manage our clients’ dossiers, process a large number of marketing authorizations on behalf of our clients and safeguard their interests.
Regulatory services we provide include:
Clients choose to work with DKSH for a number of reasons
Our healthcare experts go the extra mile for your success
We create localized strategies based on in-depth market knowledge
We can duplicate success across our Asian markets
As a publicly listed company in Switzerland, corporate governance and compliance are at the heart of our operations
Our quality experts safeguard the integrity of your products across the value chain
We empower our sales force with modern tools to grow your business
We gain further efficiency through operating one of the largest SAP platforms in Asia
We run a reliable IT backbone with sophisticated business continuity and disaster recovery plans
We have a proven track record of bringing marketing and sales success to our clients
DKSH has a proud history of serving healthcare companies in Asia.
9,740 healthcare specialists
450 healthcare clients
Healthcare experts in 13 countries in Asia
CHF 5.5 billion net sales in 2016
35 healthcare distribution centers in Asia
120 business locations