Our clients Enabling e-commerce for over 350 world leading brands

From Lindt chocolates to 3M household cleaning products to Mamypoko baby diapers, DKSH is able to leverage on our cross-category expertise to enable both multinational and local brands go and grow online in Asia.

Visit a selection of our clients’ online stores below.

Success stories

  • Singles Day

    Setting new records on Singles' Day

    Singles' Day, boasting the world’s largest e-commerce sales volume within a 24-hour period, takes place every year in China on November 11 – and through Alibaba's acquisitions, moving into South East Asia. On this day in 2016, through our partnership with eSweets, e-commerce sales grew 250% from last year to a staggering RMB 10 million, with over 70,000 parcels delivered to Chinese online consumers.

  • Maxim

    Selling Maxim's mooncakes online

    One of the key festivals in many Asian countries each year is the mid-autumn festival, where gifting mooncakes symbolizes a long-standing tradition and blessing of happiness and harmony. DKSH Digital collaborated with Maxim's mooncakes to sell this sweet, flaky pastry online in Taiwan. Available across Taiwan’s three key e-commerce channels, Maxim's mooncake sales grew by 188% – in just a single month!

  • Cross-brand collaboration

    Enabling cross-brand collaboration

    Through our large brand and product portfolio, DKSH Digital is well positioned to help clients harness cross-brand potential. Bringing together Mamypoko diapers and Wyeth milk powder under a joint promotional campaign, our team in Malaysia was able to leverage DKSH's category strength to drive e-commerce sales for both client brands.

  • Multi-brand stores

    Using DKSH multi-brand stores as a springboard into e-commerce

    DKSH Digital's very own multi-brand stores, Xmart and D-Fair, are available in Thailand, Malaysia, Singapore and Hong Kong. Offering brands an entry point into Asian e-commerce, our multi-brand stores proactively identify opportunities for brands to maximize sales conversions. Last December was our strongest month to date for D-Fair in Thailand with a cumulative monthly sales growth of 160%. Top performing brands include Avent, Hada Labo, Alpecin and DG Goat Milk.

Our channel partners Leveraging our network of 90 online channel partners

From online giants such as Alibaba and Lazada to fast-growing local heroes such as 11street and Shopee, DKSH Digital collaborates with leading e-retailers, e-resellers and e-marketplaces across Greater China and South East Asia. We continue to build new relationships and add new channel partners to our growing network.

Our service partners

We strive to deliver best-in-class services for our clients and brands and are committed to the continuous journey of growth and innovation of our service capability. By entering into strategic partnerships, DKSH Digital works closely with companies who share our passion for e-commerce and whose portfolio complements our expertise.

  • eSweets office

    eSweets

    In North East Asia, Shanghai Sweets, otherwise known in short as eSweets, was founded to introduce premium snacks and confectionery products to the Chinese population via e-commerce. Following DKSH's investment in the company, the two have since joined forces to bring more brands online into China, through both domestic and cross-border trade operations.

  • aCommerce office

    aCommerce

    In 2015, DKSH took a stake in aCommerce, a Bangkok-based end-to-end e-commerce service provider. The partnership enables local teams to spearhead the fast-growing e-commerce opportunities in Thailand as well as access into Indonesia and Philippines for our clients and brands.