Our four Business Units serve your needs
To serve the specific needs and the diversity of our business partners’ industries we are organized into four Business Units: Consumer Goods (including Fast Moving Consumer Goods, Luxury & Lifestyle), Healthcare, Performance Materials, and Technology. Each Business Unit operates worldwide as part of a comprehensive network of experts covering the entire value chain: from sourcing, marketing and sales to distribution, logistics and after-sales services.
The Business Unit Consumer Goods is Asia’s leading Market Expansion Services provider with focus on fast moving consumer goods, food services, luxury goods, as well as fashion and lifestyle products and hair and skin cosmetics. We offer comprehensive Market Expansion Services from product feasibility studies and registration to importation, customs clearance, sales, marketing and merchandising, warehousing, physical distribution, to invoicing, cash collection, and after-sales services. Our expertise and broad local knowledge, together with our infrastructure, enable us to better understand our business partners’ needs and deliver customized solutions to grow their business.
The Fast Moving Consumer Goods Business Segment serves 300,000 retail outlets and operates 60 distribution centers in the region. With more than 4,700 retail points of sale, and operating 587 boutiques, shops-in-shops, and brand corners, our Luxury & Lifestyle segment has a proven track record as an expert in luxury goods. Our Food Services & Hotel Supplies segment caters to the rapidly growing hospitality industry in the region and serves more than 1,600 customers. DKSH is also the sole franchisee and distributor of Levi’s® products in Thailand.
The Business Unit Consumer Goods employs 13,903 specialists in 580 locations in 22 countries, spanning Australia and New Zealand, Cambodia, China and Hong Kong, Japan, South Korea, Laos, Malaysia and Brunei, Myanmar, Singapore, Taiwan, Thailand, Vietnam, and many more.
The Business Unit Healthcare is the leading partner for healthcare companies seeking to grow their business in Asia, offering a wide range of Market Expansion Services from product registration, marketing and sales to physical distribution. Products available through DKSH include ethical pharmaceuticals, consumer health, over-the-counter (OTC), as well as medical devices and are delivered to multiple professional healthcare outlets including hospitals, clinics, pharmacies, drugstores, dentists, optical outlets, and more.
With our leading marketing and sales capabilities, supported by regulatory affairs, customer care centers, 34 state-of-the-art distribution centers, and leading-edge IT infrastructure, we provide our clients with an unmatched integrated services capability in the health care channels. Deep market knowledge and a breadth of capabilities enable us to develop customized solutions. Through our network we support and represent 350 clients and serve over 160,000 purchasing and decision-making customers.
For companies wishing to license out products in the Asian markets, we have established ourselves as a proven partner through our Medinova business based in Switzerland and Asia.
The Business Unit Healthcare employs 8,267 healthcare experts, operating out of 150 locations across 13 countries, spanning Cambodia, China, Hong Kong, Laos, Singapore, Switzerland, Taiwan, Thailand, Vietnam, and many more.
DKSH is a leading specialty chemicals distributor and a global provider of Market Expansion Services for performance materials doing business in and with Asia for nearly 150 years. As an independent solution provider our Business Unit Performance Materials sources, develops, markets, and distributes a wide range of specialty chemicals and ingredients to business partners in the specialty chemicals, food and beverage, pharmaceutical, and personal care industries. Thanks to our comprehensive networks and global relationships we provide reliable sourcing around the world with instant access to over 70 markets getting the best products at the best prices.
Our 23 innovation centers allow us to formulate solutions that meet the evolving needs of our customers and create opportunities for our suppliers. Thanks to our deep industry expertise and the innovative approach of our industry experts, we research and develop new product ideas, value-added formulations, and in-depth applications. This is how we enable our more than 3,800 suppliers and 20,000 customers to benefit from strategic market insights, reduced time-to-market intervals, and new revenue opportunities, growing their business in new and existing markets.
The Business Unit Performance Materials employs 952 industry experts in 80 locations and 26 countries, spanning Greater China, India, Japan, Thailand, USA, Brazil and major European countries such as Germany, France, Great Britain, Spain, Switzerland, and many more.
The Business Unit Technology is a leading provider of Market Expansion Services offering technical solutions in the areas of Industry, Infrastructure, Energy, Research, Food & Beverage, Advanced Metals, Services, and Sourcing. Our full-fledged service portfolio includes market entrance consultancy, product planning, marketing, sales, after-sales services, and on-the-spot training. Through application engineering we deliver the know-how our customers need to make optimal use of the equipment we provide.
In addition, we operate our own test and application laboratories to supply customers with samples, feasibility and validation testing, and help them to develop new applications.
Our local, regional, and global networks, our proactive teams, and breadth of capabilities coupled with our leading expertise across industries enable us to understand our business partners’ needs and develop a mixture of customized products and services that help them become even more successful. Our specialists serve a customer base of over 30,000 companies, giving them access to new technologies. For our supplier base of over 700 renowned European, American and Asian manufacturers we help identify growth opportunities and create new markets.
The Business Unit Technology employs around 1,342 specialists, including over 450 service engineers, operating from 95 business locations in 16 countries, spanning Australia, Cambodia, China, Japan, Korea, Malaysia, Singapore, Taiwan, Thailand, Vietnam, and more.
44.7 Consumer Goods
8.5 Performance Materials