Save interesting pages while you browse the DKSH website via the button on the bottom of the page. You will find the pages you saved in this area again.
Need to collect information around a topic? Just save relevant download documents here. You can save them later or send a list via email. You will find the option for all documents offered for download.
Please note: This information is saved in a cookie. In case your browser deletes cookies after a session, the information will be lost.
|Business Line||Contact Person|
|Textile||Agus Susanto, Service Director|
|Scientific Instrumentation, Textile Instrumentation||Elsa Tanuel, Product Manager Color and Textile|
|Scientific Instrumentation, Particle Characterization||Afzalur Alfan, Product Manager Particle Characterization|
|Specialized Industrial Application||Basuki Pamungkas, Service Director|
Please use the filter to find the contact for the corporate function you are looking for.
When a customer approaches us with a problem, the combination of DKSH’s global network and expert knowledge means we will find the right solution.
A customer in the USA needed to develop new technology for electroluminescent backlight displays for a new generation of cell phones. Consumer desire for lighter, thinner phones meant the company had to accelerate development. Consequently, speedy coordination of samples, evaluation, and response by supplier, customer, and DKSH were essential in order to meet market demand.
DKSH‘s Business Line Specialty Chemicals Industry offered to call on its network around the world and soon located the most suitable supplier for one of the key raw materials used to make electroluminescent displays: conductive pastes. Our customer appreciated our support, and three-way cooperation began immediately. In follow-up meetings with DKSH experts at the company’s R & D center, our supplier was able to develop a custom-grade paste that met all customer's specifications and that no other player was able to offer. This enabled us to win the new business.
Thanks to swift DKSH action, both the customer and the supplier succeeded in the timely development of an innovative product for their respective markets. All the partners involved gained new business and are developing the next generation of materials. To improve manufacturing efficiency and support market expansion, the customer is now moving production from the USA to China. DKSH continues to support the customer and the supplier at the new location, delivering materials and providing technical assistance through our local experts.
Market Expansion Services
When customers and clients seek experts to help expand their business in new and existing markets, DKSH is the first company that comes to mind: a classic example of Market Expansion Services.