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DKSH Hospitality Equipment

Our Business Line Hospitality Equipment provides Market Expansion Services for food service equipment to hotels and restaurants, convenience stores and coffee shops, shopping malls and supermarkets, food manufacturers and fast-food chains, hospitals and schools.

The main products we offer are refrigeration systems, ovens, combi-steam ovens, self-cooking centers, coffee machines, roasters and cookers, beverage dispensers, post-mix machines and food processing systems.

Working with world-famous top brands from Europe and the USA, we provide total package solutions for first tier customers such as 7-Eleven, McDonalds, Starbucks, Carrefour and Hyatt. Some of our leading partner brands are Rational, Panasonic, WMF, Taylor, Blendtec, Manitowoc, Egro, Winterhalder Selbstklebetechnik GmbH and A.J. Antunes.

Our broad range of products and services are available in key markets such as China, Taiwan, Cambodia, Laos, Myanmar, Vietnam and Thailand.

Our services at a glance

We offer tailored services that create new opportunities for clients and customers including:

Consult with us about expanding your technology business in Asia

When our consultants and market researchers at DKSH Technology advise a business partner on new markets to enter and how to do so, we leverage our local expertise and market knowledge to ensure success. We devise market entry strategies as well as sustainable, longterm strategies for existing businesses based on customer requirements.

  • Market analysis
  • Market entry strategy
  • Business strategy
We make your brand well-known in our markets
 
Using a state-of-the-art customer relationship management system, we ensure better penetration of existing products and services as well as successful new product launches. Our structured and systematic market development ensures that we build brands and increase market share in Asia today and in the long term. 
 
  • Systematic market penetration
  • Target selected market segments
  • Channel management
  • Sales at own risk or agency business
  • Financing and rental solutions
  • Demonstration kitchens
  • Recipe development with leading chefs and baristas
  • Kitchen and hospitality process design
  • Event management (e.g. exhibitions, seminars)
  • Media management 
  • Public relations
We take care of the whole supply chain
 
Products are transported, stored and distributed efficiently and professionally thanks our extensive capacities and expertise.  In addition, we offer many integrated supply chain related services.
 
  • Import management
  • Inventory management
  • Logistics
  • Distribution 
  • Warehousing
  • Product registration
We are at your service through the entire lifespan of your products
 
With the technical knowledge of our field service engineers, hotlines for quick responses, fast diagnoses and optimized spare parts availability, we offer best-in-class after sales services and provide quick and reliable support for our customers.
 
  • Installation, configuration, calibration and commissioning
  • Warranty services
  • Repairs and maintenance service programs
  • Preventive maintenance
  • Spare parts and consumables
  • Training and demonstrations
  • 24/7 after-sales service hotline

Our partners

Working with the world-famous top brands from Europe and the USA, we provide total package solutions for first tier customers such as 7-Eleven, McDonalds, Starbucks, Carrefour and Hyatt to name a few. Some of our leading partners are: