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KEP Technologies’ Setaram brand overcomes stagnant sales to expand market presence in Japan

Increased market engagement and improved customer relationship management help KEP Technologies to improve sales and grow brand presence in Japan.

KEP Technologies’ key brand Setaram offers a full range of thermal analysis, calorimetry (the measurement of heat linked to biological, chemical or physical processes) as well as gas and vapor sorption solutions for scientists involved in experimental control, quality results and instrument versatility.

KEP Technologies’ Setaram brand overcomes stagnant sales to expand market presence in Japan

We are glad to have appointed DKSH as our exclusive distributor in Japan. They helped uncover many business opportunities for us in areas of application where we had limited access previously. They have elevated the visibility of the Setaram brand in the market and have also kept our brand promise to our customers through their dedication and strong after-sales support.

Link Brown, Global Commercial Director, KEP Technologies.