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In emerging markets, eCommerce growth is often thought to rely heavily on aggressive discounts. But the success of our partner, a leading global pet food brand, challenges this belief. By focusing on deep consumer understanding, product relevance, and community building, the company achieved sustainable growth – proving that value can outweigh discounts, even in a highly price-sensitive market.
As consumer expectations evolve, brands need to meet them with agility, innovation, and strong digital presence. Our global FMCG partner’s success in Vietnam reflects exactly this, showing how a homecare brand can embrace digitalization not as a trend, but as a true growth engine. By putting eCommerce at the center of product strategy and market sensing, the company has turned online channels into both a commercial driver and an innovation testbed. With DKSH managing its end-to-end eCommerce operations, our partner now leads the homecare category online in Vietnam – using digital platforms not only to drive sales, but also to launch innovations, capture consumer insights, and set the tone for sustainable offline expansion.
For BOH, opening its first flagship store in Isetan in July 2025, was more than a retail move – it was a statement of presence. DKSH worked closely with BOH every step of the way to ensure a launch that reflected both brand heritage and market ambition. Through strategic coordination, operational excellence, and market insight, DKSH together with BOH ensured a seamless debut in a competitive retail landscape – elevating BOH’s visibility and solidifying its position as a premium brand in Malaysia.
DKSH Malaysia played a pivotal role in helping Kalbe significantly expand its retail distribution network, which directly contributed to a substantial increase in annual sales. Within just three years, Kalbe Malaysia recorded an impressive threefold growth in sales, a testament to the success of this strategic partnership.
By introducing frozen storage and thawing capabilities at our Consumer Goods Distribution Center, DKSH enabled Ferrero to gain greater control over product quality in the New Zealand market.
In a significant milestone for corporate sustainability, DKSH Thailand has been recognized as a Climate Action Leader 2025 by the Agricultural and Food Marketing Association for Asia and the Pacific (AFMA). This honor underscores DKSH Thailand’s deep commitment to driving sustainable business practices that benefit both people and the planet.
In 2011, Mission Foods entered the Malaysian retail market with a vision to grow its footprint across the market. DKSH Malaysia played a pivotal role in supporting this expansion by providing comprehensive market access and supply chain solutions.
For over two decades, Giant and DKSH Malaysia have built a powerful alliance rooted in trust and performance. The collaboration not only weathered system challenges but also drove remarkable sales growth, reinforcing Giant’s position as a leading name in mass-market retail.
DKSH’s partnership with FairPrice has set a new benchmark in Singapore’s modern trade landscape. Through strategic collaboration, service excellence, and innovative in-store initiatives, we not only regained momentum but delivered measurable growth across the market.
DKSH Malaysia drove measurable in-store impact for Econsave through strategic field activation services. By supporting promotional campaigns with strong on-ground execution, we significantly improved brand visibility and customer engagement at the point of purchase.
By embracing a proactive and visionary approach, DKSH has not only solidified Sheng Siong Supermarket’s position as a formidable player in modern trade but has also reinforced its own market leadership. This collaboration showcases retail innovation, strategic investment, and customer-centric growth.
Through a strategic partnership with DKSH, Nando’s expanded its presence across Malaysia, achieving nearly 20% sales growth and entering the East Malaysia market for the first time.
For over a decade, DKSH Malaysia has continued to support Kewpie Malaysia’s vision to deliver quality products and become a leading brand in the market.
DKSH was honored with the esteemed Best Distributor of the Year 2023 award in South Korea from LAMY, a testament to our successful collaborative initiatives.
DKSH’s latest industry recognition further strengthens our position as the leading growth partner for FMCG companies seeking effective market expansion solutions in Malaysia.
DKSH Consumer Goods, with the support of its Singapore eCommerce team, has achieved a customer partnership milestone with Amazon Fresh in Singapore.
Entering a new market, even for an established company, can be a daunting task. But, with DKSH’s support, Kalbe Malaysia managed to not only penetrate a competitive market but very quickly gained a strong following for its products and brands in Malaysia.
By choosing to outsource their procurement operations to DKSH, these three multinational industry leaders in Vietnam were able to swiftly expand their brand presence in the market while still keeping their focus on their core business operations.
For more than five years, DKSH has been collaborating with The Lost Food Project to tackle food insecurity in Malaysia. The result: less food wastage and more people having food on their tables.
Collaborating with DKSH allowed a consumer goods company to strengthen its shaving and oral care products in a new and different consumer segment while expanding the local consumer base in Hong Kong and Macau.
In the competitive and crowded Malaysian tea market, BOH Tea partnered with DKSH to help enhance its business and marketing strategies while focusing on expanding distribution and elevating consumer engagement.
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