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Our Business Units Making business partners grow

DKSH sales person with customer, Healthcare

To serve the specific needs and diversity of our business partners’ industries, we are organized into four Business Units:

DKSH is the leading provider of Market Expansion Services with a focus on fast moving consumer goods, food services, luxury goods, as well as fashion and lifestyle products and hair and skin cosmetics.

Our comprehensive Market Expansion Services extend from product feasibility studies and registration to importation, customs clearance, sales, marketing and merchandising, warehousing, physical distribution, invoicing, cash collection and after-sales services. Our expertise and broad local knowledge, together with our infrastructure, enable us to better understand our business partners’ needs and deliver customized solutions to grow their businesses.

The Business Segment Fast Moving Consumer Goods serves 310,000 retail outlets and operates 65 distribution centers in Asia. Serving more than 500 boutiques, shops-in-shops and brand counters, the Business Segment Luxury & Watches has a proven track record as a brand builder in luxury goods. Our Business Segment Gourmet Fine Foods caters to the rapidly growing hospitality industry in the region. DKSH is also the sole franchisee and distributor of Levi’s® products in Thailand and Cambodia.

The Business Unit Consumer Goods employs 18,340 specialists in 700 locations in 22 markets, spanning Australia and New Zealand, Brunei, Cambodia, China and Hong Kong, Indonesia, Japan, South Korea, Laos, Malaysia, Myanmar, Singapore, Taiwan, Thailand, Vietnam and many more.

Read more about our products and services in Consumer Goods.

DKSH is a leading provider of Market Expansion Services for pharmaceutical, over-the-counter (OTC), consumer health and medical device companies seeking to grow their business in Asia. We provide access to multiple professional healthcare channels in 14 Asian markets, including hospitals, clinics, doctors, pharmacies, drugstores, dentists and optical outlets.

We offer a wide range of solutions, extending from registration, market entry studies, marketing and sales, redressing, physical distribution, as well as invoicing and cash collection.

With our leading marketing and sales competencies supported by regulatory affairs, customer care centers and logistics platforms as well as our commitment to international quality standards and corporate compliance, we set the benchmark in Asia. Our integrated offerings are unmatched across the region.

Our 9,370 healthcare specialists provide deep market knowledge coupled with breadth of capabilities that enables us to develop truly customized solutions. We support and represent 520 clients and serve over 150,000 purchasing and decision-making customers.

For companies wishing to license out products in the Asian markets, we are a proven partner through stand-alone entities, such as Medinova, Favorex and BiO-LiFE, brand-owning businesses based in Switzerland and Asia.

Business Unit Healthcare operates out of 120 locations across 14 markets, including Cambodia, China, Hong Kong, Indonesia, Laos, Macau, Malaysia, Myanmar, Singapore, South Korea, Switzerland, Taiwan, Thailand and Vietnam.

Read more about our products and services in Healthcare.

DKSH is a leading specialty chemicals and food ingredients distributor and global provider of Market Expansion Services. We source, develop, market and distribute an extensive range of specialty chemicals and food ingredients to the specialty chemicals, pharmaceutical,  personal care and food and beverage industries.

Thanks to our comprehensive networks and global relationships, we provide reliable sourcing with instant access to markets around the world, obtaining the best products at the most advantageous prices.

Our 29 state-of-the-art innovation centers allow us to develop cutting-edge products and solutions that meet the evolving needs of our customers, create opportunities for our clients and strengthen our competitive market advantage.

Using our deep industry expertise, and the innovative approach of our over 1,010 specialists in 31 markets, we research, develop and launch new product ideas, value-added formulations and provide in-depth application expertise.

This enables our over 200 clients, 1,700 suppliers and 20,000 customers to benefit from strategic market insights, reduced operating costs, decreased time-to-market intervals, competitive prices and new revenue opportunities as they grow their businesses in new and existing markets.

Business Unit Performance Materials employs specialists in 100 locations, including Cambodia, Greater China, Chile, India, Japan, Thailand, USA and major European countries such as Germany, France, Great Britain, Spain and Switzerland.

Read more about our products and services in Performance Materials.

DKSH is a leading provider of Market Expansion Services for capital investment goods and analytical instruments. We offer total solutions in the areas of infrastructure, industrial materials and supplies, precision and textile machinery, semiconductor, photovoltaic and electronics, agriculture, hospitality as well as specialized industrial applications. In addition, we provide services ranging across market research, market entry consultancy, marketing and sales, application engineering, product sourcing, after-sales services, maintenance and repairs.

Our application engineering expertise enables our customers to make optimal use of the equipment we supply. We operate our own test and application laboratories, supplying customers with samples, conducting feasibility and validation testing and helping them to develop new applications.

Our comprehensive network and deep industry and local expertise enable us to understand our business partners’ needs and to deliver customized products and services that make them even more successful. Our unparalleled network operates in 18 markets. We have extensive expertise across industries and employ 1,250 specialists, including 400 service engineers.

Our network, with a focus on Asia, serves a customer base of more than 25,000 companies, providing them with access to the latest technologies. We also identify opportunities and create new markets for a supplier base of European, American and Asian manufacturers.

The Business Unit Technology operates from 75 business locations in 18 markets, including Australia, Cambodia, China, Japan, South Korea, Malaysia, Myanmar, Singapore, Taiwan, Thailand and Vietnam.

Read more about our products and services in Technology.

Services we offer along the value chain

Each Business Unit operates worldwide as part of a comprehensive network of experts covering the entire value chain: