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Scientific Instrumentation

Our Business Line Scientific Solutions provides Market Expansion Services for innovative manufacturers of high-end analytical and life science equipment.

At home in Asia for 150 years, we provide a fully integrated support and a true partnership approach to our business partners.

As our client, you benefit from our strong sales and service organization and our broad local customer network which includes both commercial companies across several industries as well as public institutions such as universities or government-funded agencies. In recent years, governments in Asia have heavily invested in research and development in an effort to catch up with Western multinationals. Rising income levels and a shifting demographic landscape have created a fast-growing Asian marketplace for high-quality products. Profiting from the resulting strong market demand, as well as our well-established local presence, we successfully assist manufacturers of scientific instrumentation to expand their market share in Asia Pacific. We leverage the success across Asia Pacific through integrated service offerings along the entire value chain, with broad channel access and deep market insights. We use a state-of-the art cloud-based Customer Relationship Management (CRM) system to maximize our clients marketing services intelligence.

As our customer, we are deeply rooted in local communities throughout Asia and have established a vast network of business partners and personal relationships. With DKSH, you have access to a broad range of products from top brands in the industry. Our highly qualified staff can provide services throughout the lifespan of the products. Our presence in 15 Asian countries with 19 service locations, ten application labs and six show rooms provides immediate access to wide range of products and reliable services.

We are present in Australia, Cambodia, China, Indonesia, Japan, Korea, Laos, Malaysia, Myanmar, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam.

We are proficient in a wide range of applications:

We are proficient in a wide range of applications:

  • Particle Size Analyzer instrument — Microtrac MRB
  • BET Surface area and Porosity — Microtrac MRB 
  • Autopol Polarimeter, Density Meter, Refractometer, Saccharimeters — RUDOLPH Research AnalyticaI
  • Amino Acid Analyzer — Biochrom Ltd.
  • HPTLC Densitometer — biostep GmbH
  • Water Activity (a.w.) — Novasina AG
  • Reaction Calorimeter — SYSTAG System Technik AG
  • X-ray Fluorescence Spectrometer — Bruker AXS GmbH
  • CHNOS elemental Analyzer, Nitrogen/Protein-Analyzer — Thermo Fisher Scientific Germany
  • TOC/TNb-Analyzer — Trace Elemental Instruments B.V
  • AOX/TOX-Analyzer — Trace Elemental Instruments B.V
  • TS/TX/NS-Analyzer — Trace Elemental Instruments B.V
  • C-IC-Analyzer — Trace Elemental Instruments B.V
  • Stability Analyzer — Formulaction SA
  • Particle Liquid Interface Analyzer — Yokogawa Fluid Imaging Technologies(FlowCam)
  • Flame Photometer, Chloride Analyzer — Sherwood Scientific Ltd.
  • Handheld Raman Spectrometer — Serstech AB

Our services at a glanceWe offer tailored services that create new opportunities for clients and customers including:

Consult with us about expanding your technology business in Asia
When our consultants and market researchers at DKSH Technology advise a business partner on new markets to enter and how to do so, we leverage our local expertise and market knowledge to ensure success. We devise market entry strategies as well as sustainable, long term strategies for existing businesses based on customer requirements.
  • Market analysis
  • Market entry strategy
  • Business strategy
We make your brand well-known in our markets
Using a state-of-the-art customer relationship management system, we ensure better penetration of existing products and services as well as successful new product launches. Our structured and systematic market development ensures that we build brands and increase market share in Asia today and in the long term. 
  • Systematic market penetration
  • Target selected market segments
  • Channel management
  • Event management (e.g. exhibitions, seminars)
  • Media management 
  • Public relations
  • Financing and rental solutions
We take care of the whole supply chain
Products are transported, stored and distributed efficiently and professionally thanks our extensive capacities and expertise.  In addition, we offer many integrated supply chain related services.
  • Import management
  • Inventory management
  • Logistics
  • Distribution 
  • Warehousing
  • Product registration
We offer the most competitive customized solutions
Our application engineers ensure that during presales and on-site process optimization, customized solutions are being designed and implemented for our customers. From initial drawings to the final products, we focus on providing the most competitive solutions. Our application engineers are supported with more than 25 showrooms and laboratories for demonstrations and trials.
  • Time and feasibility studies
  • Sampling
  • Turnkey solutions
  • Start-up support
  • Application training and support
  • Process optimization
We are at your service throughout the entire lifespan of your products
With the technical knowledge of our field service engineers, hotlines for quick responses, fast diagnoses and optimized spare parts availability, we offer best-in-class after sales services and provide quick and reliable support for our customers.
  • Installation, calibration, configuration and commissioning
  • Warranty services
  • Quality assurance and control
  • Repairs and maintenance service programs
  • Spare parts and consumables
  • Training and application support
  • Service on-demand
  • Performance checks
  • Remote tracking
  • Technology updates
  • Recycling

Our partners

We partner with world class suppliers in providing innovative technology and best in class products in the industry.

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