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In Thailand, Solventum partners with DKSH to ensure the safe, efficient, and reliable distribution of its comprehensive dental portfolio. Together, they are expanding access to high-integrity dental care, supporting clinicians’ confidence, and improving patient outcomes nationwide.
In emerging markets, eCommerce growth is often thought to rely heavily on aggressive discounts. But the success of our partner, a leading global pet food brand, challenges this belief. By focusing on deep consumer understanding, product relevance, and community building, the company achieved sustainable growth – proving that value can outweigh discounts, even in a highly price-sensitive market.
As consumer expectations evolve, brands need to meet them with agility, innovation, and strong digital presence. Our global FMCG partner’s success in Vietnam reflects exactly this, showing how a homecare brand can embrace digitalization not as a trend, but as a true growth engine. By putting eCommerce at the center of product strategy and market sensing, the company has turned online channels into both a commercial driver and an innovation testbed. With DKSH managing its end-to-end eCommerce operations, our partner now leads the homecare category online in Vietnam – using digital platforms not only to drive sales, but also to launch innovations, capture consumer insights, and set the tone for sustainable offline expansion.
For BOH, opening its first flagship store in Isetan in July 2025, was more than a retail move – it was a statement of presence. DKSH worked closely with BOH every step of the way to ensure a launch that reflected both brand heritage and market ambition. Through strategic coordination, operational excellence, and market insight, DKSH together with BOH ensured a seamless debut in a competitive retail landscape – elevating BOH’s visibility and solidifying its position as a premium brand in Malaysia.
DKSH is transforming healthcare logistics in Northern Thailand through the rollout of its first satellite distribution center, with plans to expand the model nationwide. By placing supply hubs closer to where care happens, DKSH empowers frontline medical teams to respond quickly, maintain smooth operations, and ultimately, deliver timely and effective patient care.
Laboratories constantly face the challenge of optimizing workflow efficiency while managing costs. Our partner, a global biopharmaceutical company from Singapore, turned to DKSH to implement Cytek’s full-spectrum flow cytometry technology – streamlining complex processes, reducing costs, and enabling researchers to generate deeper insights with greater speed and precision.
DKSH Malaysia played a pivotal role in helping Kalbe significantly expand its retail distribution network, which directly contributed to a substantial increase in annual sales. Within just three years, Kalbe Malaysia recorded an impressive threefold growth in sales, a testament to the success of this strategic partnership.
DKSH’s outstanding service capabilities and efficiency enabled the Department of Geology at Chulalongkorn University to rapidly overcome site challenges and achieve full operational readiness of their new analytical instrument, all within an exceptional timeframe.
Patient Purpose Day brought our mission of “Healthcare for All” to life through locally driven, patient-centric initiatives across 11 markets. By empowering teams and engaging communities, we reinforced our purpose, strengthened our brand, and advanced better care for those who need it most.
DKSH’s comprehensive distribution network and regulatory expertise enabled Hygiena to rapidly establish its innovative diagnostic solutions across key ASEAN markets, driving strong engagement and sustainable growth opportunities.
Within a mere three weeks, DKSH Thailand helped Omic Bangkok turned a critical mass spectrometer equipment setback into a notable business success.
Since joining forces in 2005, HORIBA and DKSH Vietnam have built a trusted partnership that delivers real impact to Vietnam’s healthcare system. DKSH has been instrumental in scaling HORIBA’s diagnostic solutions through its dedicated team, scientific leadership, and deep local expertise.
By introducing frozen storage and thawing capabilities at our Consumer Goods Distribution Center, DKSH enabled Ferrero to gain greater control over product quality in the New Zealand market.
In a significant milestone for corporate sustainability, DKSH Thailand has been recognized as a Climate Action Leader 2025 by the Agricultural and Food Marketing Association for Asia and the Pacific (AFMA). This honor underscores DKSH Thailand’s deep commitment to driving sustainable business practices that benefit both people and the planet.
In 2011, Mission Foods entered the Malaysian retail market with a vision to grow its footprint across the market. DKSH Malaysia played a pivotal role in supporting this expansion by providing comprehensive market access and supply chain solutions.
For over two decades, Giant and DKSH Malaysia have built a powerful alliance rooted in trust and performance. The collaboration not only weathered system challenges but also drove remarkable sales growth, reinforcing Giant’s position as a leading name in mass-market retail.
DKSH’s partnership with FairPrice has set a new benchmark in Singapore’s modern trade landscape. Through strategic collaboration, service excellence, and innovative in-store initiatives, we not only regained momentum but delivered measurable growth across the market.
DKSH Malaysia drove measurable in-store impact for Econsave through strategic field activation services. By supporting promotional campaigns with strong on-ground execution, we significantly improved brand visibility and customer engagement at the point of purchase.
The collaboration between DKSH and the Environmental Management Bureau in the Philippines resulted in the first successful installation of the Agilent Gas Chromatograph Mass Spectrometer for Volatile Organic Compounds (VOC) analysis in ambient air in the market. This milestone marks the first implementation of this technology in the market, enhancing environmental monitoring capabilities in the market.
By embracing a proactive and visionary approach, DKSH has not only solidified Sheng Siong Supermarket’s position as a formidable player in modern trade but has also reinforced its own market leadership. This collaboration showcases retail innovation, strategic investment, and customer-centric growth.
By enhancing its laboratory and equipping it with cutting-edge scientific instruments, KTest has significantly elevated its service capabilities to meet the demands of an increasingly competitive and fast-evolving business environment.
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