DKSH Launches Discover+, Taking Its Innovative Digital Customer Portal to the Next Level

DKSH's Business Unit Performance Materials, a leading distributor of specialty chemicals and ingredients, has released a major upgrade to Discover, its innovative digital customer portal.

Media release

Zurich, September 24, 2021 – DKSH Performance Materials leveraged its internal talents to further develop Discover in collaboration with its own chemical experts. Discover+ is the first digital platform of its kind, developed by chemical specialists for chemical specialists.

Since it launched only one year ago, and despite the effects of the COVID-19 pandemic, Discover has:

· Increased DKSH Performance Materials' digital business by over 260% (compared with the pre-COVID-19 era)

· Gained over 70,000 unique users across 25 markets in Asia, Europe, and the USA

· Generated over 9,000 digital leads

· Created over 4,000 customer accounts (with over 1,000 new buying customers gained across all markets)

· Started over 1,000 projects with business partners

With 24/7 access, companies can tap into a rapidly growing database of over 10,000 specialty chemicals and ingredients from over 650 approved providers, receive regulatory guidance, and connect directly with dedicated chemical experts and formulation specialists.

With Discover+ users can:

· Experience a new and improved interface

· Compare products by supplier, function, application, and more

· Locate and connect with all 48 DKSH innovation centers around the world

· Access cutting-edge new formulations

Thomas Sul, Co-Head Business Unit Performance Materials, DKSH, commented: “Discover was a huge success in its first year, allowing us to better connect with our customers and meet their needs during the ongoing COVID-19 pandemic. We decided to accelerate our investment in this one-stop-shop and take it to the next level with a major upgrade, providing an unparalleled digital experience for our partners.”

Through analytics, real-time market intelligence and digital marketing, DKSH offers a state-of-the-art digitalization service without disruption for its business partners.

Look out for more Discover+ features coming soon, including online ordering and tracking. Visit us now at www.dkshdiscover.com

For further information, please contact:

 

DKSH Performance Materials

Daniel Hollister

Senior Manager, Group Marketing

Phone +44 20 8879 5500

daniel.hollister@dksh.com