At DKSH, our business partners are either clients or customers, depending on their position in the value chain and the services we provide to them. Our business model is centered on DKSH’s role as the key link between clients and customers. We help our partners in growing and adding value to their business and enable them to achieve lasting success.
As a result of our position as a leading company for partners looking to grow their business in Asia Pacific, Europe, and North America, we benefit from economies of scale, unique cross-regional and cross-industry synergies and significant bargaining power with the trade. Leveraging on our strong market presence, clients can capitalize on the superior commercial terms and conditions made available by DKSH. On the other hand, our scope and scale allows us to provide our customers a comprehensive portfolio of products and services.
Our clients – manufacturers of fast moving consumer goods, luxury and lifestyle products; pharmaceuticals, consumer health products and medical devices; specialty chemicals and ingredients and advanced machinery or technical equipment – wish to sell their products in markets with high entry barriers.
Strategically, our clients may want to grow their business by increasing sales in existing markets, enhancing efficiency and margins, or launching into new markets.
We support our clients in marketing, selling and distributing their products, as well as providing after-sales services and market insight.
Our customers are either manufacturers to whom we provide technical equipment or raw materials, which are processed or used in their own production; retailers such as supermarkets, department stores, mom-and-pop stores, luxury and apparel boutiques; or doctors, hospitals and pharmacists who resell the products we provide to end consumers.
Strategically, our customers want to increase their sourcing base, market shares and revenue opportunities.
We support our customers in obtaining the best raw materials, products and brands at the best price, while providing them with knowledge and market insights.