DKSH Holdings (Malaysia) Berhad is majority-owned by the DKSH Group of Switzerland. DKSH is the leading Market Expansion Services provider with focus on Asia, helping clients and customers to grow their businesses in new or existing markets. DKSH is a Swiss company with headquarters in Zurich with more than 150 years of company history in Asia. With 850 business locations in 36 markets and 33,350 specialized staff, DKSH offers any combination of sourcing, marketing, sales, distribution and after-sales services. The company provides its partners with sound expertise and on-the-ground logistics based on a comprehensive network of unique size and depth. Business activities are organized into four highly specialized Business Units that mirror its fields of expertise: Consumer Goods, Healthcare, Performance Materials and Technology. Ranked by sales and number of employees, DKSH is one of Switzerland's top 30 companies.
DKSH Malaysia is an operation within the DKSH Group, offering clients and customers a comprehensive network of sales, marketing, logistics, and distribution services, as well as well-established deep local relationships built since its establishment in 1923 in Malaysia. It is one of the oldest and largest Market Expansion Services providers in the country, serving more than 220 clients and over 19,000 customers with a workforce of over 3,500 specialists to provide unparalleled market coverage in 31 locations nationwide.
Our business partners leverage on DKSH's capillary distribution network, deep local market know-how and expertise, as well as our extensive supply chain network of unique size and depth to expand and grow their business in Malaysia. DKSH Malaysia's business activities are organized into three business segments that mirror our fields of expertise: Marketing and Distribution, Logistics and Others.
Marketing and Distribution services
Under this segment the Group provides the full range of Market Expansion Services and supports suppliers in growing the Malaysian market. The services range from marketing and sales, to distribution and logistics, invoicing and credit
management, market hygiene and trade return management, and other value added services. This segment represents primarily the two Business Units Consumer Goods and Performance Materials.
Under this segment, the Group provides comprehensive supply chain services, ranging from import, to forwarding, warehousing and distribution, processing of orders, and the management of collections. The primary business activities covered by this segment include Healthcare and parts of Consumer Goods, which are entirely supply chain focused. More specifically, this includes the distribution of telephone cards.
The primary business activitity under this segment is the Famous Amos Chocolate Chip Cookie business, which further expanded its retail footprint to a impressive amount of outlets. Furthermore,this segment also includes central overheads, which are not allocated to the various operating segments, such as centralized SAP system enhancements that benefit all units.
Corporate Governance describes how our management is organized and how this is put into practice. It ultimately aims to lead us to success by protecting the interests of our shareholders while at the same time creating value for all stakeholders.
At DKSH, we believe that good corporate governance and sustainable business performance are intertwined. DKSH’s Board of Directors is committed to upholding high standards of integrity and transparency in its governance and ensuring comprehensive application of the Principles and Recommended Practices set out in the Malaysian Code on Corporate Governance.
In this process, the Group’s Board and management are further supported by the initiatives of the international DKSH Group of Switzerland.