In Thailand, Solventum partners with DKSH to ensure the safe, efficient, and reliable distribution of its comprehensive dental portfolio. Together, they are expanding access to high-integrity dental care, supporting clinicians’ confidence, and improving patient outcomes nationwide.
Solventum, formerly part of 3M Health Care, is a global healthcare company committed to improving lives through science, innovation, and collaboration. With over 70 years of leadership in dental innovation, Solventum’s mission is to advance oral health by providing clinicians with trusted, science-based solutions that enable confident care and lasting smiles. Its renowned dental brands – Filtek™, RelyX™, Scotchbond™, Clinpro™, and Clarity™ – are recognized worldwide for quality, reliability, and clinical excellence.
Challenge
Expanding access to authentic, high-quality dental solutions in Thailand has faced persistent barriers. Many healthcare providers in remote and underserved areas experience delayed deliveries, inconsistent stock levels, and limited transparency in product availability. These inefficiencies disrupt clinical operations and restrict access to timely treatment for patients.
Compounding the challenge is the presence of unauthorized or parallel-import channels that bypass quality assurance processes. These unofficial sources introduce risks to product integrity and patient safety, undermining the trust that dental professionals place in the tools and solutions they rely on daily. With demand for advanced dental care on the rise, ensuring consistent, high-integrity supply nationwide has become more critical than ever.
Approach
As Solventum’s exclusive authorized distributor in Thailand, DKSH provides a secure, compliant distribution network with temperature-controlled storage and automated systems that ensure product integrity and delivery speed.
Through DKSH Connect, healthcare professionals in hospitals, clinics, and pharmacies nationwide can easily browse Solventum’s portfolio, place orders, track shipments, and access promotions anytime, anywhere. The partnership also launched the Solventum Scientific Evidence & Education Initiative, empowering dental professionals with expert-led learning and modern treatment approaches.
Result
The collaboration has strengthened Thailand’s dental ecosystem by ensuring nationwide access to authentic, high-quality dental solutions. Healthcare professionals now have greater confidence in the reliability and safety of the products they use, enabling them to deliver consistent and effective care. Patients, in turn, benefit from broader access to trusted dental innovations.
By integrating logistics excellence, digital access, and professional education, Solventum and DKSH are shaping a more resilient and sustainable healthcare landscape in Thailand.