Empyrean X-Ray Diffraction Makes Impressive Debut in The Philippines

Challenge

Our customer had an outdated Empyrean X-ray diffraction (XRD) equipment for over 30 years. An XRD is a widely used technique to assess the crystallinity and structure of solid samples. They initially wanted to repair it, but the critical hardware components were no longer in production and with technical support not available.

As UPD NIP has different types of samples to be analyzed as they work on a wide variety of applications, including powder diffraction, thin-film metrology, computed tomography, SAXS/WAXS, and stress analysis, they needed an instrument that could provide them with a complete solution for all their sample testing needs.

Approach

DKSH’s sales and application specialists worked together with Malvern Panalytical's application specialist to fully understand our customer’s needs and requirements.

We recommended the third-generation Empyrean Multicore XRD. This multipurpose and fully automated XRD unit is the complete solution for different samples and testing. It can perform the largest variety of measurements without any manual intervention.

Besides meeting all the technical specifications of the project, we helped trained the researchers on the Empyrean's capabilities in measuring ternary alloys, nanomaterials, and thin films. This was the only multipurpose laboratory XRD diffractometer that also performs x-ray computed tomography measurements. We also provide the customer with full application and local service support.

Result

This was DKSH’s first installation of the Empyrean XRD solutions in the Philippines. Along with the comprehensive education, training, and equipment support from us and Malvern Panalytical, the customer has achieved improved samples and testing results, while further elevating the institute’s capabilities.