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The search for soy Listen with ReadSpeaker

Reliability, commitment and flexibility to fulfill the needs of our business partners add up to real solutions for a global economy.

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Business Units

Performance Materials

Business Lines

Food and Beverage Ingredients

Services

After-sales services, Distribution and logistics, Sourcing

Markets

China, France, India, Malaysia, USA

Challenge

Non-GMO (without genetically modified organisms) soy lecithin is an important emulsifier for the chocolate industry that is increasingly hard to find. It is particularly challenging to deliver the desired non-GMO quality in sufficient quantities and on time to the production plants of customers all over the world.

Approach

Our answer to this shortage and the logistical problems involved was to establish a strong relationship with a specialized Indian producer and make the most of our advantage as a global provider of Market Expansion Services. Thanks to DKSH’s global networks, we can offer stable and reliable sourcing for customers’ production sites all over the world. A further aspect of our partnership approach is our ability to guarantee after-sales support and customer service wherever they’re needed.

Results

During negotiations with Barry Callebaut, a key customer and the world’s leading manufacturer of high-quality cocoa and chocolate, DKSH clinched a deal to supply soy lecithin to production sites in Europe, Asia, and North America. This was because we could guarantee supplies and service in all these regions. Two of the largest chocolate producers now rely on our uninterrupted worldwide on-time delivery of on-spec non-GMO soy lecithin.

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