At DKSH, our focus is on enhancing your experience with scientific instruments. We take pride in providing you with comprehensive services that go beyond our product offerings.

Our team of skilled professionals is committed to ensuring the optimal performance, calibration, and maintenance of a variety of scientific equipment, irrespective of the manufacturer. This dedication offers you a one-stop solution for all your laboratory service needs.

Experience the convenience of streamlined services tailored to your unique requirements, putting your needs at the forefront, regardless of the instrument's original vendor.

​​Our Service Engineers

DKSH after-sales services

Our trainers are highly qualified professionals who undergo periodic training by manufacturers, ensuring they stay abreast of the latest product knowledge. Equipped with in-depth expertise, they are well-versed in the most recent industry trends. This commitment to continuous learning enables our trainers to deliver seminars and webinars that not only cover theoretical and practical aspects of chromatography but also provide participants with the most up-to-date insights into the field.​

Testimonials

I reassured them by explaining the unpredictable nature of electronic components, swiftly providing a demo unit, and concurrently repairing the damaged part while ordering new components.

Being able to swiftly and effectively resolve customer issues is crucial for achieving excellent customer satisfaction.

Listening to customers, understanding their needs, and explaining solutions clearly. Being empathetic and responding promptly are key in effective communication.

Vincent Hsu, Supervisor, Technical Services, Scientific Solutions, DKSH Taiwan

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Take a look at our other services

After-sales services​

Sample Testing

Turnkey Projects​

Customer Training

Application Development

Calibration

Overhaul and Trade-ins​

Relocation

Lab Digital Solutions (LIMS)​