Our customer is New Zealand’s leading water utility company, supplying safe water and wastewater services to over 1.7 million people in the Auckland region. Its testing facilities monitor and test drinking water and wastewater for over a third of New Zealand’s population.
Another customer to who we provided a similar COVID-19 testing solution operates a diverse range of port facilities and services for the market, including boating, forestry, fishing, marine farming, and tourism. It also operates the second-largest marina in New Zealand.
DKSH’s COVID-19 PCR employee screening program provided us with an amazing risk reduction and employee wellbeing tool. On the first day itself after commissioning and training, we detected a small outbreak in a critical workforce group. The ability to turn around routine screening and provide same-day results, previously it took two to three days, was powerful for managers.Representative from the customer
This allowed us to quickly isolate the staff and prevent the undue spread of the virus. The solution was so simple to learn, it also enabled non-lab volunteers to operate the process. We now have several amateur microbiologists who enjoy playing a vital role in the protection of a critical workforce in a lifeline utility organization.